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I've wanted to do this for a while . . .

. . . and today, I finally did.

Book won't scan.

You guessed it, customer says "It's free!"

I say "Nope, that means it's not for sale!"

I found that if you say it in the same "Wow, I'm being clever!" way that the customer does, he'll laugh and not be offended. It's sort of fighting fire with fire--fighting lameness with lameness. It's certainly easier on the nerves than grinning and bearing it.

And it gives me time to punch in the ISBN or do what I have to in order to make it ring up.


( 1 comment — Leave a comment )
Nov. 12th, 2004 09:57 pm (UTC)
I did that once.
I said, "Oh my goodness! What are you going to do now, add it up in your head the old fashion way?" *snort*
And the clerk said, "Whaaa? How do you do that?"

Oh yeah- I just love that merchant banter. ;o)
( 1 comment — Leave a comment )